FAQ – StayAboveNutrition

Frequently Asked Questions

Order Fulfillment + Shipping

What payment methods do you accept?

We accept VISA, MasterCard, and American Express.

When will I be charged?

Your credit card will be charged once you place your order.

When will my shipment arrive?

Purchases are typically processed and shipped within 48 hours. Depending on your location, items will arrive within 2-5 business days.

What countries do you ship to?

We currently ship to locations in North America.

Can I cancel my order?

We will do our best to cancel your order if your cancellation request is made within 24 hours of the original order. After 24 hours your order cannot be cancelled. You have the option to return your product after the 24 hour period. Please see the ‘Do you accept returns?’ section for more details.

Can I change the shipping location?

Please contact us at info@stayabovenutrition.ca

What can I do if my item arrived damaged?

If your package is damaged during transit, we will rectify the situation to the best of our ability. To start a claim, please email info@stayabovenutrition.ca with your full name, phone number, and order confirmation number, as well as a brief description of the issue/damaged item.

Do you accept returns?

If you are not satisfied with your purchase, please contact us at info@stayabovenutrition.ca We will endeavour to improve your experience with our products.

What payment methods do you accept?